Lloyds Bank profit falls to £2 billion following compensation payments

Income fell 4% to £4.2 billion as commercial banking hit by tough conditions

Lloyds Banking Group reported weaker than expected third-quarter results on Wednesday, a setback for Britain’s finance ministry which is planning to return the bank to full private ownership next year.

Lloyds, Europe’s second-biggest bank by market value, also set aside another £500 million (€692 million) to compensate customers’ miss-sold loan insurance, bringing its total compensation bill to nearly £14 billion pounds (€19 billion), more than double that of any other bank.

Lloyds was rescued with a £20.5 billion taxpayer-funded bailout during the 2007-09 financial crisis, leaving the state holding 43 per cent. It has since reduced its holding to less than 11 per cent, raising over £15 billion.

The government is planning to sell at least £2 billion worth of shares in Lloyds next spring to return the bank to full private ownership.

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"The big picture is still of a recovering bank in a strong position in a growing economy," said Henderson Global Investors' head of global equities Matthew Beesley.

“It could be argued that today’s modest reset nicely lowers expectations ahead of this offering, providing an attractive entry point for investors.”

Lloyds shares, which rose last week to a two-month high, were down 4.5 per cent at 73.9 pence this morning, only marginally above the 73.6p price the government paid.

The bank said underlying pre-tax profit fell to £2 billion from £2.2 billion a year ago.

Total income fell 4 per cent to £4.2 billion, also below forecasts, as the bank said the performance of its commercial banking division was hit by tougher trading conditions and income was lower in its insurance business.

Lloyds’ bill for compensating customers miss-sold payment protection insurance (PPI) rose to £13.9 billion. The policies, designed to protect borrowers in the event of sickness or unemployment, were found to have often been sold to people who would have been ineligible to claim.

Britain's financial regulator said in October it intended to set a 2018 deadline for people to claim compensation, a decision seen as positive for Lloyds, but finance director George Culmer said the deadline should be brought forward.

“We think two years is excessive. We think that a shorter time bar will actually get people to act more quickly and get receipt of their money more quickly,” Mr Culmer said.

Lloyds also set aside another £100 million to cover potential claims relating to other products sold by staff.

- Reuters