Pricewatch

Conor Pope's Pricewatch column

Pricewatch: Banks are back and roaming charges haven’t gone away

One reader says her bank branch is like a ghost town without even a manager; another experiences the exorbitant cost of roaming charges outside the EU

‘An absolute nightmare’: Readers on their experiences with Irish banks

One customer spent more than 18 hours on hold waiting to speaking to someone

Is Irish banking broken? Scandals, ghost branches and growing customer ire indicate a big problem

Pricewatch: AIB’s U-turn on cashless branches is just the latest episode in the industry’s fraying relationship with customers

Different answers from every shop leaves Vodafone customer at wits’ end

Pricewatch: ‘On this occasion the customer experience fell short of our expectations,’ company says

Lidl customer prevented from bringing packaging back for recycling

Pricewatch: Lidl was the first Irish retailer to offer customers in-store recycling stations, the company says

Shocking treatment from Aer Lingus after customer’s husband dies during visit home

Pricewatch: Another customer dismayed at VHI’s charges for upgrading MultiTrip insurance policy

1992 nostalgia: The things we have and the things we’ve lost

Pricewatch: New market research highlighted how much we’ve changed in 30 years

Pricewatch: 25 potentially money-saving tips for the winter months ahead

From insulating the attic to eating more grains and switching energy providers to walking instead of driving

How much money have you saved working from home? We have the figures

Pricewatch: Conor Pope counts the costs and savings of remote working over the pandemic

Consumer woes about lost luggage, lost contacts and lost savings

A selection of queries and complaints from readers

Conor Pope’s guide to the best supermarket granola

Value for Money: It is supposed to be super healthy but one brand is a long way from that

The changing, increasingly online world of the Irish consumer

Pricewatch: A report by polling firm Behaviour & Attitudes examines how we are coping, post-pandemic, with a world of inflation and uncertainty

What’s the best banger for your buck

Value for Money: While a certain brand was definitely cheaper than we expected, it was also not as nice as we expected

Cost of living: Drop your loyalty, laziness and fear and save up to €5,000 a year by switching

Pricewatch: Switching gas, electricity, health insurance and mortgage providers isn’t hard and it will slash your annual outgoings

A Legoland trip put at risk over Ryanair’s passport policy

Pricewatch: A statement from the airline confirmed, in a somewhat aggressive tone, their rules

Conor Pope’s guide to the best mozzarella

Value for Money: Own-brand version of excellent Cork-produced buffalo mozzarella shows how far some supermarkets have come