Central Bank head says lenders “failed their customers” by denying them tracker rates

Why did it take the Central Bank so long to get on top of this issue?

RBS-owned lender’s operating profit fell by €338 million to €24 million

Regulator expresses concern to EU authority over British territory’s approval of insurers

There is merit in criticism of Central Bank’s role in mortgage tracker rate scandal

Lenders expected to have ‘commenced engagement’ with customers by mid 2017

High Court Master makes query after noting half of 98 cases before him involved AIB

Institutions will be fined and customers compensated but will anything really change?

If you were entitled to switch to a tracker and AIB didn’t say so, you may have a case

Consumer concerns this week include Permanent TSB’s ‘significant failures’, car-hire companies and mobile phone charges

Financial compensation is derisory in context of stress endured, writes Ciarán Hancock

When exceptional costs factored in, losses amount to €431m

Mortgage-holders’ association accuses bank of making ‘derisory’ offers to customers

Over 1,300 people to get compensation due to bank’s mismanagement of home loans

Applicant is granted judicial review of Law Society decision