Intercom

Tech leaders show delight at Trump victory

Intercom boss Eoghan McCabe among those expressing joy at outcome of US election

Thu Nov 07 2024 - 05:36

Irish tech entrepreneur turns out for Donald Trump fundraiser

Intercom chief Eoghan McCabe posted a picture with Trump on X last week, having previously taken issue with his immigration polities during his time in the White House

Tue Jun 11 2024 - 05:27

Google, Amazon and Microsoft urge State to let them build private power wires for data centres

Seen & Heard: Big Tech seeks more power, Intercom’s Irish boss attends Trump fundraiser while Harris is urged to call election before Christmas

Sun Jun 09 2024 - 11:22

Intercom boss wants ‘aggression on all fronts’ in €87m AI investment

Chief executive Eoghan McCabe tells staff to up their game as company strives to be biggest player in market

Tue May 14 2024 - 09:53

Intercom delays move to new Dublin headquarters as fit-out costs spiral

Irish-founded technology company agreed deal with Irish Life for all 110,868sq ft of offices at Earlsfort Terrace in 2019

Wed Nov 08 2023 - 05:55

Why has Irish tech firm Intercom been so dogged by ‘unnecessary chaos’?

Company has gone from unicorn to another casualty of the tech crunch

Sat Jul 15 2023 - 06:00

Intercom CEO promises to be ‘more thoughtful’ in Twitter engagement

Eoghan McCabe came under pressure over contentious retweeting after company pulls back on 'divisive' issues

Fri Jul 07 2023 - 19:46

This week in tech: Threads goes up against Twitter, unrest at Intercom and coding camps for kids

And not a tech-exec cage match in sight. Yet.

Fri Jul 07 2023 - 14:19

Dee Forbes’ position on advisory board of Smurfit Business School in UCD could prove to be awkward

Any Other Business: McKillen becomes Vietnam’s honorary consul, RTE Player on Sky, the NTMA and bonuses, and Euronext’s plea on share trading tax

Fri Jul 07 2023 - 05:00

Intercom CEO’s approach to ‘divisive and political issues’ does not extend to his own Twitter timeline

Eoghan McCabe’s Twitter timeline includes selfie with anti-vaccine Robert F Kennedy jnr

Thu Jul 06 2023 - 11:48

Intercom’s Pride row shows the fickleness of corporate allegiance to LGBTQI+ causes

Few things scream performative solidarity more than the compulsion to loudly proclaim all the ways in which you have been an exemplary ally

Thu Jul 06 2023 - 06:30

Staff unrest at Intercom, Davy downgrades Irish GDP forecast, and Diageo’s €25m brewery investment

Business Today: the best news, analysis and comment from The Irish Times business desk

Mon Jul 03 2023 - 06:29

Irish tech company facing employee unrest after new policy ended support for Pride

Intercom chief executive Eoghan McCabe told staff the decision not to support Pride outwardly was a ‘tough’ one to make

Mon Jul 03 2023 - 05:01

Intercom integrates Chat GPT features into customer service platform

New feature will support clients in responding to customers

Tue Jan 31 2023 - 14:53

Intercom set to sublet half of new Dublin HQ to US investment giant

Irish-founded technology company agreed deal with Irish Life for all 110,868sq ft of offices at the Cadenza building in 2019

Wed Jan 25 2023 - 06:00

Chatbots, emojis and GIFs: how companies should communicate with customers

Research reveals the tools consumers prefer when it comes to dealing with customer service

Wed Dec 14 2022 - 14:30

European tech groups lose $400bn in value following funding crunch

Investor wariness creates first big test of continent’s tech scene since rise of start-ups Spotify and Revolut

Wed Dec 07 2022 - 15:40

Equals raises $16m in Series A funding round

Start-up founded by former Intercom employees is developing a spreadsheet tool to rival Excel

Thu Nov 17 2022 - 05:00

Intercom to cut Irish jobs as it reduces global workforce by 13%

Company is latest tech firm to cut staff with Amazon also reported to be weighing lay-offs

Mon Nov 14 2022 - 16:27

It’s good to chat: How bots evolved into many companies’ first line of engagement

They used to be an unloved oddity, but automated chatbots have now evolved to the point where they may be about to fully come into their own

Thu Oct 20 2022 - 05:00

Intercom switch sees Eoghan McCabe return to chief executive role

Karen Peacock to take on advisory role as she pursues other opportunities

Thu Oct 06 2022 - 21:04

What makes staff want to leave their jobs? Ask them

Don’t wait for an exit interview to talk to employees

Wed Mar 23 2022 - 13:02

Tech unicorn Intercom overhauls platform with two new products

Along with the new products are a complete rebuild of the popular Intercom Inbox

Wed Mar 23 2022 - 13:00

Interim examiner appointed to commercial fit-out company Sonica

Firm has been hit by Covid-19 restrictions and disputed payment in Germany

Thu Mar 17 2022 - 11:44

Intercom to create 150 new jobs at Dublin HQ

Expansion of local team to 400-plus comes as Irish tech unicorn edges nearer public listing

Thu Dec 16 2021 - 06:00

Greenhouse Software to create 100 jobs

Hiring software company embraces remote and hybrid working as it expands in Ireland

Thu Nov 18 2021 - 08:00

Going to college? Head to the open days in universities around the country

When are they on and what’s on offer? Key facts about 2021-2022 open days

Tue Oct 26 2021 - 11:01

Plans to increase tech unicorns tenfold in Europe proposed

Representatives from start-up organisations across EU unveil initiative to boost unicorns

Mon May 10 2021 - 05:30

Evervault to expand as founder urges encryption not regulation

Data security company aims to grow employee numbers by 20, Shane Curran says

Tue May 04 2021 - 05:06

NDRC to provide ‘founder friendly’ investment on new accelerator

Successful applicants to receive mentoring from country’s leading tech entrepreneurs

Thu Mar 04 2021 - 05:00

Tech companies team up with UL for radical computer science programme

Four-year course allows students to complete paid residencies with professional teams

Wed Feb 24 2021 - 05:30

Enterprise Ireland doubles investment in start-ups

State agency invested more than €48m in early stage Irish companies last year

Tue Feb 23 2021 - 06:00

Revenues surge at Irish tech unicorn Intercom

Turnover has more than doubled over the last two years for the software company

Thu Jan 14 2021 - 13:10

State lags in ranking of best ‘start-up friendly’ nations

Mid-table mediocrity for the Republic in rankings headed by Baltic States

Tue Jan 12 2021 - 13:18