Financial Services and Pensions Ombudsman (FSPO)

Bank has said adverse outcome in the cases could affect thousands of customers and trigger ‘enormous financial’ consequences for the lender

Bank failed to convince court that ombudsman had committed ‘serious and significant’ error in decisions

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Couple, one of whom was a bank employee, had a combined salary of €100,000 when they took out loan during Celtic Tiger

There were some eye-opening cases investigated by the Financial Services and Pensions Ombudsman last year

Financial Services and Pensions Ombudsman upheld or presided over the settling of 212 complaints last year

Financial Services and Pensions Ombudsman awarded couple €15,000 after ruling they were ‘mis-sold’ policy

Fintech has opted to offer its services through an ECB banking licence instead

Having a poor credit history doesn’t mean you won’t get a loan

Financial Services and Pensions Ombudsman dealing with surge in complaints linked to payments app

New law means authorities that enforce consumer rights have more powers to help

New report highlights importance of understanding precisely what is covered by policies that cost ‘significant amount of household budget’

The couple say they learned they had been mis-sold only in 2019 after going to financial adviser

Lender challenged three decisions of Financial Services and Pensions Ombudsman which found borrowers were entitled to compensation