The cautionary tale of Goldman and Apple’s credit card
Retail banking is not only harder than it looks but also heavily regulated by watchdogs who take their duties very seriously
consumer protection
Consumer watchdog lacks teeth to take on law-breaking businesses, says chairman
Data protection watchdog issued €310m fine this week, but Tesco punishment for failing was €1,000 to charity, says CCPC chair
Excessive budget spending is putting economy at risk, Central Bank governor warns
Budget 2025 marked the fourth straight year in which spending will breach the 5% growth rule set by Government
Buying a second-hand car? Here’s what to check and how to get a better deal
From bringing a mechanic to running a history check, here’s your guide to navigating the second-hand market
Consumer class actions legislation requires work to be effective, conference told
Question of who will pay for litigation remains unclear, Irish business conference hears
The top 10 scams you currently need to watch out for
Bogus messages from broadband providers and hotel-booking websites are other tactics used by scammers
‘Tell me Mr Conor, do you have any questions?’ A scammer calls Pricewatch
Fraudsters stole almost €100 million from Irish consumers last year – an increase of 16 per cent on 2022
VHI customers warned as new phishing scam email starts circulating
Message designed to look like it comes from a MyVhi portal seeks to trick customers into providing personal details
Nicki Minaj’s Dublin gig controversy: Can disappointed fans get a refund – and, if so, how?
Q&A: Guidance for fans angry over rapper taking to Malahide stage 90 minutes late and playing for less than an hour
ESB to buy Co Kerry wind farm from Pallas Windfarm Ltd
The utility deal for Pallas Windfarm Limited has been referred to the competition regulator
Central Bank rules will make cost of mortgage incentives clear to consumers
Compliance professionals say toughening up of 12 year old consumer protection code is very timely and much needed
Warning issued on potentially fatal issue with child’s toy truck
Recall of ‘2-Play Construction Truck’ issued over concerns batteries could be accessible to children and swallowed
Temu accused of ‘manipulative’ sales techniques and lack of transparency
Consumer groups across Europe concerned at business practices at rapidly growing Chinese-based online retailing platform
The death of customer service: Eir is not alone in letting its customers down
When it comes to poor customer care, Eir is not alone in letting its customers down
Learn to complain effectively, it will save you time, stress and money - and try these trigger words
The phrase ‘I want a supervisor’ can be less effective than ‘I want to log a formal complaint’
Regulator proposes ‘beefed-up’ consumer protection
Central Bank publishes consultation paper on reformed consumer protection code for the digital age
Problems with goods and services leave Irish consumers out of pocket by €1bn a year
Survey finds approximately 1.6 million adults had problems with purchases in last 12 months
Consumer watchdog contacted Amazon ‘dozens of times’ this year about safety alerts over products
Items highlighted by CCPC included paddling pools, hair straighteners and helmets
Christmas shoppers warned of ‘buy now, pay later’ credit risks
Sizeable minority of consumers unaware that such arrangements are credit products, says Central Bank
Black Friday sales more likely to attract young people, CCPC says
The consumer watchdog monitors online and instore discounts to ensure consumers not misled
Central Bank warns about fraudsters targeting customers seeking cash loans
Regulator warns the public to beware of any credit firm looking for an upfront fee to secure a loan
Confidence in banking eroded by Bank of Ireland ‘glitches’, says consumer advocate
Outage could have caused `no end of difficulties and grief’ for customers says Dermott Jewell
Greece fires: What are your rights if you’re due to go on holiday to Rhodes or Corfu?
Travel companies and airlines offering varying help to leave islands, but flights out continue as scheduled
Gift cards can hold unwelcome surprises as freezing of four shopping centres’ cards shows
Retail outlets pausing their own branded gift cards has drawn fresh attention to a multibillion euro sector
Competition regulator to review deal between Thorntons and City Bin
Regulator to run phase-two investigation of deal between recycling firms to assess whether it would greatly reduce competition in the sector
Only the supermarkets know if they are charging fair prices
First milk prices fell across a range of retailers, then butter. But consumers are waiting for something more meaningful
Sinister Revolut scam sees reader’s account drained of thousands
Pricewatch: Nearly €6,000 was taken from a company account within a matter of minutes but Revolut maintained the fraudulent transactions had been legitimate
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