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More than one in ten say Covid has reduced ability to pay utility bills
One fifth concerned about impact on usage, study finds
Watchdog upholds 34% of complaints against energy suppliers
Electric Ireland had highest volume of complaints upheld against it
Consumers not shopping around for gas and electricity deals
Regulator concerned at decline in switching rates as suppliers increase prices
Half of Irish consumers never switch energy provider – survey
Regulator concern at lack of consumer engagement with measures for vulnerable customers
Gas and electricity customers not switching are losing cash
Failing to change supplier over last four years has cost consumers almost €1,700
Largest share of utility complaints upheld against Electric Ireland
Pinergy had a high level of complaints relative to market share, CRU found
Utilities regulator paid €202,000 in bonuses to staff last year
Commission for Regulation of Utilities reduced its deficit to €1.09m as revenues increased by 6% to €15.9m
Electricity smart meters: first phase of €1.1bn changeover announced
Smart meters will help customers make better choices about their consumption
Energy regulator gives thumbs-up to Bonkers.ie and Switcher.ie
Regulator recently carried out an audit on the websites as part of accreditation process
Every home and business to get smart electricity meter
Devices will provide ‘real-time’ electricity consumption information and end meter-reading house calls
Consumers could save up to €330 by switching energy provider
Commission for Energy Regulation report highlights the financial benefits of ‘switching’
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