Two-way street for taxi cancellations?

Sir, – I refer to the Mytaxi letter (May 17th). As a long-time customer of Mytaxi, I have experienced cancellations of pre-booked taxis on a number of occasions. Does Mytaxi intend penalising its drivers where they cancel pre-booked trips too? – Yours, etc,

TOM FERRIS,

Blackrock, Co Dublin.