Madam, – As a resident of Balbriggan, Co Dublin, I was very disappointed on Monday morning to see that no decent structure had been put in place to accommodate rail commuters affected by the recent disruption at Malahide Estuary.
Dublin Bus can provide only extra buses from Skerries, so commuters have to make their way via rail/bus to Skerries and then walk to the Texaco Station to board the 33X. My journey from Balbriggan to Grand Canal Dock via bus and rail took two hours 30 minutes – including a lovely tour of north county Dublin.
Would it be too much to ask that rail users living in Balbriggan could have a direct bus service to Dublin city via the M1 and the Port Tunnel for the duration of the disruption?
Bus Éireann is refusing to honour our rail ticket, so if we want to use its service we have to pay full fares on top of our annual rail ticket fares. I have also been advised that the repair to the rail line, which Iarnród Éireann has said will take three months, will actually take up to a year by the time tenders are received in for the contract.
The situation is unacceptable in this day and age. So much for all banding together in times of crisis! – Yours, etc,