Sir, – Customers in our local AIB Bank on Baggot Street in Dublin have just been advised by employees that between now and mid-November “No cashier will be available at the branch”. No reason given, and apparently no explanation. I feel sorry for those older customers who do not like “talking to machines” or feel a bit unsure or vulnerable when doing so. The arrogance of banks never ceases to amaze me. – Yours, etc,
JB de VILLENEUVE,
Dublin 2.