Irish Water apologises after boil water notice issued

Affected customers are advised to monitor updates and carefully follow the guidelines

Minister for the Environment Alan Kelly said previously that the lifting of boil water notices for thousands of people in the west of the country “would simply not be possible” without Irish Water. Photograph: The Irish Times

Irish Water has apologised to customers in a region of Co Galway after a boil water notice was issued due to the presence of E. coli.

The notice was issued on foot of advice from the HSE on Wednesday and applies to 1,344 people in Ballygar on the Ballygar Water Supply.

A statement from Ervia, Irish Water’s parent company, said Irish Water and Galway County Council were in the process of locating the source of the contamination.

“Affected customers are advised to carefully follow the guidance provided on the boil water notice and to check www.water.ie for further updates in the coming days,” noted the statement.

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“Irish Water and Galway County Council apologise to all affected customers for the inconvenience and disruption the imposition of this boil water notice will cause,” it added.

Sorry saga

Minister for the Environment Alan Kelly said in June that the lifting of boil water notices for thousands of people in the west of the country “would simply not be possible” without Irish Water.

“This would simply not be possible without the creation of Irish Water,” he said. “Irish Water was able to target and prioritise these vulnerable areas and bring to a close the sorry saga of boil water notices in quick fashion.

“I have no doubt that similar successes will be replicated throughout the country.”

John Tierney, Irish Water’s managing director, said dealing with the boil water notices had been a “top priority” since the utility came into existence.

Colin Gleeson

Colin Gleeson

Colin Gleeson is an Irish Times reporter