Eircom to outsource Dublin call centre

Eircom is to outsource its customer call centre in Dublin to British company Capita in a contract worth €20 million.

Eircom is to outsource its customer call centre in Dublin to British company Capita in a contract worth €20 million.

The centre, which mainly focuses on selling broadband and other telecommunication services, employs 200 people.

The 200 staff will have the option of transferring to Capita or staying with Eircom.

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