Energy supplier Yuno hits reader with €870 overcharge and admits others impacted following systems upgrade Customer displeased to note the error as he checked his bank app close to the end of lean January Thu Feb 06 2025 - 08:00
Revenue appeals to more taxpayers to claim money they are owedOf returns filed to date this year, more than 80% were found to have overpaid their tax with refunds of over €400m already issuedTue Feb 04 2025 - 18:44
More than 500,000 workers in Ireland are due tax refunds they have not claimedRevenue says easy-to-operate online tax return system allows people to claim money due for medical expenses, or rent and mortgage paymentsTue Feb 04 2025 - 12:56
An Irish family’s Miami ordeal: ‘I was shocked by the heartlessness of Aer Lingus’Airline ignored family’s predicament and staff were ‘rude and antagonistic’Mon Feb 03 2025 - 06:00
Conor Pope: What does the ECB rate cut mean for borrowers and savers?Q&A: It is very good news for those on tracker mortgages Thu Jan 30 2025 - 15:36
VHI hikes health insurance premiums by average of 3%Insurer says hike ‘necessary due to sustained rise in numbers accessing healthcare’Thu Jan 30 2025 - 11:37
A new part for an Opel Astra left this reader off the road for five monthsCork man suffered an extraordinary delay in getting his Opel Astra back up and running Thu Jan 30 2025 - 08:00
Hundreds of Dublin window firm customers, many with deposits over €10,000, unlikely to get refundsDK Windows and Doors had taken about €1.2m in advance payments, records showThu Jan 30 2025 - 06:00
Dozens of Center Parcs lodges remain closed due to Storm ÉowynSome lodges were damaged by falling trees and occupancy has been reduced to 85 per cent ahead of the busy bank holiday weekendTue Jan 28 2025 - 16:15
Scammers bypass Vodafone identity verification and take over phone using eSimCriminals then tried to transfer €11,000 from our reader’s bank account - and almost succeededTue Jan 28 2025 - 06:00
Storm Éowyn: Crews from Britain and EU countries set to help ESB restore power Up to 100,000 customers likely to be without power for the rest of the weekMon Jan 27 2025 - 19:10
Storm relief hubs hailed for swift response to Storm Éowyn crisis and aftermathEfforts by groups to offer immediate help examples of ‘vital role social enterprises play in our society’Mon Jan 27 2025 - 19:00
‘If in doubt, throw it out’: Food safety watchdog warns over perishable food risks due to power cutsPerishable food in fridges could start to spoil after spending a couple of hours above five degrees CelsiusMon Jan 27 2025 - 18:19
Una says her phone was hacked, €3,500 is missing, yet the bank won’t pay outShe reported strange credit card transactions, but her provider says she is not entitled to a refundMon Jan 27 2025 - 05:00
Ireland weather: 100,000 could be without power until February due to Storm Éowyn damageESB Networks says 246,000 customers still without power as Ireland now feels the effects of Storm HerminiaSun Jan 26 2025 - 21:05
Storm Éowyn: New weather warnings for Sunday as over 460,000 still without power and 200,000 without water supplySpanish-named Storm Herminia is set to approach Ireland in the next few days but will not be as significant as Storm ÉowynSat Jan 25 2025 - 17:40
As it happened: Power cuts and widespread destruction in wake of Storm ÉowynESB says some people will face a week without power following ‘unprecedented’ damageFri Jan 24 2025 - 20:38
Foul Eir, fresh Eir: two customers relate sharply contrasting experiences with the companyPeter was still being charged months after he closed his account; while Mary had an altogether more positive experienceWed Jan 22 2025 - 06:00
‘Visionary’ District Court judge Marie Quirke dies suddenlyTributes paid to ‘compassionate’ and ‘extraordinary’ judge appointed to bench in 2012Tue Jan 21 2025 - 17:43
Do something with your savings before rates fall furtherThere are lots of ways to make money work harder, from topping up a pension to paying off debtTue Jan 21 2025 - 06:00
How can an airline gift that cost €1,000 be worth just €370?A man discovered the air miles he bought from Emirates were worth a fraction of what he had paidTue Jan 21 2025 - 06:00
Trump inauguration as it happened: ‘We will be the envy of every nation,’ Donald Trump says as he becomes 47th US presidentTrump completes extraordinary political comeback with Washington DC ceremony in the US CapitolMon Jan 20 2025 - 21:58
‘Neither of us suspected anything unusual’: How one couple lost thousands in a solar panel scamTwo invoices arrived simultaneously: one a fraudulent request for the exact sum they owedMon Jan 20 2025 - 06:18
How has your life changed since Covid times? The CSO is looking for your helpThe short survey aims to measure the impact of the changes since the first lockdowns in March 2020Fri Jan 17 2025 - 19:00
‘Crazy’ Boots pricing discrepancies between Ireland and UK leaves reader shockedHuge discrepancies noted between the price of the exact same products in Boots stores in Glasgow and GalwayWed Jan 15 2025 - 06:00
Why is my insurance premium rising if personal injury claims are falling?‘The only thing increasing faster than public liability premiums has been insurer profits,’ says chief executive of Alliance for Insurance ReformTue Jan 14 2025 - 14:11
Banning dynamic pricing ‘could have far-reaching implications’ across hotels and aviation, department warnsDepartment of Enterprise insists the view does not pre-empt outcome of an investigation into dynamic pricing being conducted by the consumer watchdogTue Jan 14 2025 - 06:00
Aer Lingus passenger abandoned at Charles de Gaulle and then ignored‘I was told that we would be contacted quickly. That was in October ... Surely we are due a major apology?’Tue Jan 14 2025 - 06:00
Retailers have a wonderful Christmas time as sales surgeShoppers spent at levels not seen since the panic buying recorded as country went into Covid lockdownMon Jan 13 2025 - 13:05
A Dunnes parcel goes missing, a customer loses €672, and the retailer won’t repay herA reader shares her never-ending story of returned clothing and the ongoing pursuit of a refundMon Jan 13 2025 - 06:00
Conor Pope: What if dry January turned into dry forever? Eight ways life has changed since I stopped drinking in 2022I would not have considered myself a big drinker and, like so many Irish people, I was lying to myselfSun Jan 12 2025 - 06:00
Tusla audits find ‘unsatisfactory’ management of cash allowances for foster carersAudit of cash payments in 25 sample cases found over €11,000 distributed to foster carers without supporting documentationSat Jan 11 2025 - 10:41
‘I think our building is next’: Dublin man living in LA returns to apartment thick with ashIrish people impacted by the Los Angeles wildfires give their first-hand accounts of panic, shock, devastation ... and hopeSat Jan 11 2025 - 09:38
Dublin Bus crashes near City Hall after driver appears to lose controlMale driver taken to hospital and no other injuries reportedFri Jan 10 2025 - 16:51
Here are 12 easy steps to cut the cost of your summer holidayFrom when to book flights to car hire, Conor Pope has advice on how to save some moneyFri Jan 10 2025 - 10:55
A money-saving guide to make you richer (or less poor) in 2025Ditch the bottled water at home, declutter your wardrobe and set yourself a financial goalMon Jan 06 2025 - 06:00
Carlow Weather’s Alan O’Reilly: ‘There’s people telling me snow’s going over top of their wellies in some area’Roads and footpaths in hardest hit areas likely to become a hazard in days ahead amid cold conditionsSun Jan 05 2025 - 16:34
Ireland weather update: Met Éireann forecasts ‘significant snowfall’ as orange warnings extended to 10 counties Forecaster predicts sub-zero temperatures and ‘very disruptive and impactful’ over coming weekendSat Jan 04 2025 - 06:20
Medically prescribed cannabis seized and UK-based woman and son ‘interrogated’ at Dublin Airport Dolores Pickering, an Irish national living in the UK, says Christmas ‘absolutely ruined’ after she and her son - who has been prescribed cannabis for chronic anxiety - are questionedFri Jan 03 2025 - 06:00
House prices surge with supply of second-hand homes at lowest level since 2007Prices rise by 9% to average of €332,000 across the State, says Daft.ie, with Dublin average just below €443,000Thu Jan 02 2025 - 06:00
Concert controversies, interest rate cuts, airline woes and that expensive bike shed: Pricewatch - the year that was From uproar over Taylor Swift and Oasis tickets, to the nonexistent Halloween parade on O’Connell Street, 2024 was far from a quiet yearMon Dec 30 2024 - 00:00
Conor Pope’s guide to health insurance: Everything you need to knowAccess to consultants, private hospital rooms and reduced waiting times are some of the reasons why it can pay to have private health insuranceSat Dec 28 2024 - 05:00
Retailer lobby group warns of surge in cigarette and medicine smugglingRetailers Against Smuggling calls on incoming government to tackle rising illicit tradeFri Dec 27 2024 - 13:38
Women are far more likely to re-gift unwanted presents than menSizeable percentage of Irish shoppers also unsure of rights when returning faulty goods, notes studyFri Dec 27 2024 - 00:01
‘There used to be queues round the block’: Staff outnumber shoppers four to one in one Grafton Street storeStaff outnumber shoppers four to one in one Dublin store with bargain-hunters thin on the ground for St Stephen’s DayThu Dec 26 2024 - 15:25
Winter sales: Do they still offer value in the era of year-round discounts?Winter sales are a great chance to bag high-quality bargains that last for years, experts sayThu Dec 26 2024 - 06:00
Winter sales guide: From refund rights to mistakes to avoid, what you need to know before shoppingHow to understand the legislation around sales prices, your refund rights and five mistakes to avoid in winter salesWed Dec 25 2024 - 20:15
‘A taxi, compliments of Irish Rail. What service!’ A Christmas customer service miracleBusinesses get a bit of a bashing during the year but these stories show that sometimes they can give the gift of a good outcomeMon Dec 23 2024 - 09:45
Irish lorry drivers at risk of being stranded in British ports on Christmas Day, haulage body saysStormy conditions and damage to ferry at Fishguard compound festive season challenges for hauliers as Holyhead port remains closedSat Dec 21 2024 - 16:49
Hugs, tears and joy at the airport as the Dublin of Christmas returns comes to life‘Saibh and I are going to put up the Christmas tree later ... I was told not to put it up until she arrived’Sat Dec 21 2024 - 16:02
