Sir, - At 12.25 p.m. last Friday I phoned the Telecom Eireann Share Information Office with a query about the shares which had been allotted to me. A lady's voice told me politely that all operators were assisting other callers but that if I wished to hold an operator would be with me "shortly". This message, accompanied by some unrecognisable music, was repeated every minute for 30 minutes and then the line went dead. Undaunted, I dialled again but after 15 minutes of the same performance I abandoned the effort and hung up.
After this experience I am beginning to have very serious doubts about the wisdom of my investment. - Yours, etc.,
M.D. Kennedy, Silchester Park, Glenageary, Co Dublin.