Some 7,000 Eircom customers throughout the State have had their telephone service disrupted as a result of the heavy rainfall in recent days, the company has confirmed.
Eircom said the worst affected areas include northern and western parts of Dublin, particularly Portmarnock, Santry and Blanchardstown. Parts of Limerick (Newcastlewest and Askeaton) and Kilkenny (Kilkenny City and Graiguenamanagh) have high levels of faults.
“Eircom's storm response plan has been in operation since last Saturday with significant extra resourcing deployed to assist our repair teams,” a statement said.
The company said that while it was continuing to make progress in its recovery plan, with over 2,500 faults cleared since Saturday, the ongoing flooding in many areas of the country is resulting in “sustained customer fault reports”.
“Since the rain storms hit on Saturday more than 3,500 additional telephone faults have been reported.
“Our call centres continue to handle an exceptionally high level of calls as a result of this, which has resulted in some customers experiencing delays in their calls being answered.”
Eircom said crews were working to restore the service to affected customers as quickly as possible.