More than a quarter of Irish people are now without a fixed-line telephone in their homes, reflecting the almost universal penetration of mobile phone culture, a study has found.
The commission for Communications Regulation (ComReg) survey, published today, showed just 71 per cent of respondents had a fixed line, compared to 96 per cent of people who owned a mobile.
While 60 per cent of respondents had contacted their fixed-line provider’s customer service with problems, almost 90 per cent claimed to have been satisfied with the service received, which was similar among mobile phone users.
The survey, of more than 1,000 people aged between 15 and 74, also found that some 80 per cent of people now had a laptop or personal computer in their homes.
Some 70 per cent of computer users subscribed to an internet connection for personal use, with 46 per cent using DSL (Digital Subscriber Line) as their main means of connection with the internet.
The survey also found a substantial proportion of internet subscribers (46 per cent) were unaware of their contracted download speed.
TV ownership was almost universal with 98 per cent of respondents confirming they owned a TV set of some variety. Only a third of people, however, were aware of the proposed analogue TV switch off in 2012.