A trade union has claimed its members are “bearing the brunt” of the public’s anger following the decision by Permanent TSB to raise mortgage interest rates today.
Unite, who represent over 1000 workers in the bank, said staff had been physically threatened and spat upon as customers vent their anger over the raise.
Colm Quinlan of Unite said while anger at the decision is “understandable” people should bear in mind that staff “had no input to the decision, no prior knowledge of it and are doing their job in trying circumstances.”
He said: “It is wrong that no provision was made for briefing staff on how to handle what was obviously going to be a very strong backlash from the general public.
“We have made management aware of our concerns in this regard and once again would ask that the public respects the personal dignity of regular workers.”