Apple’s chief executive Tim Cook has apologised after widespread criticism of mapping software released last week with the company’s latest iteration of the iPhone.
“We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better,” Mr Cook said in a letter to customers posted yesterday on the company’s website.
Apple, touting the map feature as a key change in the iPhone 5, built its navigation application to replace Google Maps. There were complaints about the new function, however, which misnamed certain locations – designating Dublin farm Airfield as an airport, for instance.
The iPhone 5 went on sale in Irish stores yesterday, a week after it launched in Britain.