Future of Retail Special Report

Friction is often triggered in retail spaces due to a lack of speed of service

‘With the power to buy whatever you want at your fingertips, it’s more important than ever for retailers to offer customers an experience that’s worth leaving the house for’

From virtual shelves to augmented reality, the smart brands are doing it

Spending is increasingly happening on the high street as well as online and experts believe online and in-store shopping can now coexist

Will online shopping ever replace in-store?

Where do Irish consumers fall on the adoption of technology?

Consumers are looking at what everyone else is thinking. They are looking at social media reviews, comparison sites, Amazon reviews - these are a lot more convincing than what a brand says about itself

What the future of retail looks like for Ireland

If your business is not on social media you are missing out, writes Jillian Godsil

Stores need to look ‘Instagramable’ and offer an ‘unforgettable experience’ as retail moves towards ‘omnichannel’ trading, say experts

Retailers also need to have accurate facts and figures to hand when it comes to the environmental impact of their products, as this is what consumers are demanding

Sector is also having problems finding staff, driving up competition for resources and costs

To be successful in retail feedback is not enough, you have to act on it

As more payment options crop up every day, cash is going out of style